SHIPPING & RETURNS
Shipping
All orders are lovingly handmade and packaged with care. Please allow 2–5 business days for your order to be processed before shipping.
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Domestic Shipping (U.S.): Orders are shipped via USPS First Class or Priority Mail. You’ll receive a tracking number once your order is on its way.
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International Shipping: Available to select countries. Please note that buyers are responsible for any customs fees or import taxes that may apply.
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Lost or Delayed Packages: Once shipped, Salty Coconut is not responsible for delays or lost packages due to postal service issues, but we’ll do our best to help you locate your order.
Returns & Exchanges
We want you to love your Salty Coconut jewelry! If for any reason you’re not completely satisfied, you may return your item within 7 days of delivery for a refund or exchange.
To be eligible for a return:
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Items must be unused, unworn, and in their original packaging.
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Return shipping costs are the buyer’s responsibility.
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We recommend using a trackable shipping service, as we can’t guarantee we’ll receive your returned item.
Please note:
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Sale items and custom orders are final sale and cannot be returned or exchanged.
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Original shipping fees are non-refundable.
To start a return, please contact us at hello@saltycoconutlifestyle.com with your order number and reason for return.